HELP IS AVAILABLE

1800-6-668-668

Casino Visit Limits

1. WHY SHOULD I APPLY FOR A CASINO VISIT LIMIT

Problem gambling is an addiction that can lead to serious problems, whether you are a gambler or an affected family member. It is important to recognise the risks and seek help. Applying for Casino Visit Limit can help to control an excessive gambling habit.

2. WHO QUALIFIES FOR A CASINO VISIT LIMIT

The person to be imposed with a visit limit should be a Singapore Citizen or Permanent Resident aged 21 and above.

3. ARE THERE ANY APPLICATION FEES

No.

4. WHO ADMINISTERS THE CASINO VISIT LIMIT

NCPG is empowered under the Casino Control Act (Part X) to administer the Casino Visit Limit.

5. WHICH TYPE OF CASINO VISIT LIMIT SHOULD I APPLY FOR

Individuals are encouraged to apply for a Voluntary Visit Limit as it allows you to take personal responsibility to resolve the harm caused by problem gambling. A family member should apply for a Family Visit Limit if your family member is unwilling to address or confront his/her gambling issues.

6. HOW DO I KNOW IF A CASINO VISIT LIMIT HAS BEEN IMPOSED ON ME

Once you have reached your visit limit for the calendar month, you will not be allowed to enter the casinos for the rest of that month. The visit limit will reset on the first day of each new calendar month. You may check your visit limit status by clicking here.

Please note that if you are subject to any form of casino exclusion, you will no longer be able to enter the casinos even if you had a visit limit earlier.

For Family or Third-Party Visit Limit, the affected individual will be notified after a decision has been made by NCPG.

7. WHEN WILL THE VOLUNTARY VISIT LIMIT TAKE EFFECT

The Voluntary Visit Limit will take effect immediately. If you have already exceeded the visit limit in this calendar month before your application, you will not be able to enter the casinos for the rest of the calendar month.

8. WHAT IS THE MINIMUM PERIOD FOR A CASINO VISIT LIMIT BEFORE A REVOCATION APPLICATION CAN BE MADE

The minimum period to stay on Voluntary and Family Visit Limit is one year.

Call NCPG at 6354 8154 for an appointment if you wish to revoke your Voluntary Visit Limit after the minimum period is up. You will be required to complete an application form and provide supporting documents in person.

As part of the revocation process, you may be required to participate in a programme of counselling, rehabilitation or special education. You may also be required to undergo an assessment of harm, including a clinical assessment.

If you wish to remove a Family Visit Limit, both you and relevant family members must attend a hearing. The revocation application is subject to the final decision of NCPG.

To apply to revoke a Third-Party Visit Limit, please call NCPG at 6354 8154 to make an appointment. Click here to download our brochure for more information.