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What is Casino Exclusion?

Casino Exclusion prohibits individuals from entering the casinos in Singapore.

Types of Casino Exclusion:

1. Self-Exclusion

A voluntary application to exclude oneself from the Casinos in Singapore. Please login with your Singpass here to proceed with your application. 

2. Family Exclusion

Immediate family members can apply to exclude an individual from the Casinos in Singapore. This is to protect the family from harm caused by an individual’s gambling habits.

3. Exclusion by Law

NCPG is empowered through the Casino Control Act, Private Lotteries Act and Remote Gambling Act to safeguard individuals from potential harms of gambling.​

Under these circumstances,

  • receiving any Government financial assistance such as ComCare Long Term (Public Assistance), Medium Term or Short Term Assistance;
  • living in subsidised rental flats and have 6 months or more of HDB rental arrears;
  • receiving legal aid under the Legal Aid Bureau; or
  • undischarged bankrupt,

individuals will not be able to:

  • enter the local casinos;
  • enter Jackpot machine rooms operated by private clubs in Singapore; or
  • open or hold an online betting account with Singapore Pools

This is an automatic process and no application or revocation is required.

I Want to Exclude Myself (Singaporean/Permanent Resident)

​Singapore Citizens or Permanent Residents may apply to exclude themselves from the casinos in Singapore through a Self-Exclusion. Application is free. 

Apply with Singpass

Please login with your Singpass here or scan the following QR code to proceed with your application.

Note: Your Self-Exclusion takes effect immediately upon submission. If you enter or remain in the casino premises after your Self-Exclusion has taken effect, all winnings paid or payable to you will be forfeited under section 128 of the Casino Control Act 2006.

Unable to Apply with Singpass

Not an existing Singpass holder: To register for a Singpass, please visit www.singpass.gov.sg for instructions or call 6335 3533 for help.

Existing Singpass holder: Please call 6354 8154 for assistance with your application. An appointment may be given to you to visit NCPG for the application if the issue is not resolved.

You may also visit the Public Service Centre at Our Tampines Hub for assistance.

Apply In person:

Call 6354 8154 to make an appointment to apply in person at NCPG.

 

I Want to Exclude Myself (Foreigner)

Foreigners may apply to exclude themselves from the casinos in Singapore through a Self-Exclusion. Application is free. 

Apply with Singpass

Please login with your Singpass here or scan the following QR code to proceed with your application.

Note: Your Self-Exclusion takes effect immediately upon submission. If you enter or remain in the casino premises after your Self-Exclusion has taken effect, all winnings paid or payable to you will be forfeited under section 128 of the Casino Control Act 2006.

Unable to Apply with Singpass

Not an existing Singpass holder: To register for a Singpass, please visit www.singpass.gov.sg for instructions or call 6335 3533 for help.

Existing Singpass holder: Please call 6354 8154 for assistance with your application. An appointment may be given to you to visit NCPG for the application if the issue is not resolved.

You may also visit the Public Service Centre at Our Tampines Hub for assistance.

Apply In person:

Call 6354 8154 to make an appointment to apply in person at NCPG.

Migrant Workers' Centre (only for Work Permit /S-Pass Holders)

Help Centre: 579 Serangoon Road, Singapore 218193

Headquarters: MWC Recreation Club, 51 Soon Lee Road, Singapore 628088

Operating Hours:

Tuesday to Friday : 9am to 7pm

Saturday and Sunday : 11am to 3pm

Monday and Public Holidays : Closed

I Want to Revoke My Self-Exclusion (Foreigner)

Self-Exclusion remains active until it is revoked. The revocation of Self-Exclusion after one year is not automatic.

Steps to Revoke   

1. Please click here to apply for the revocation. Online submission requires you to have a Singpass.

If you do not have a Singpass and require assistance on how to register your Singpass or create/reset your Singpass, you may refer to the Singpass website, www.singpass.gov.sg or contact the Singpass hotline at 6335 3533.

2. As part of your submission, you will be required to upload a copy of your Work Permit, Visit Pass or Dependent's Pass and Passport.

3a. You will receive a notification from NCPG regarding the status of your revocation within a month if you provide a local mobile number or email address.

3b. If you do not have a local mobile number or email address, please check the status of your application in person at NCPG*, 3 weeks after your application.

4. If you require further assistance, please contact us at 6354 8154.

 

*Counter service is available on appointment basis only.

I Want to Revoke My Self-Exclusion (Singaporean/Permanent Resident)

Self-Exclusion remains active until it is revoked. The revocation of Self-Exclusion after one year is not​ automatic.

Steps to Revoke

1. Please log in using your Singpass. You will be referred to an agency for problem gambling assessment (clinical assessment and counselling if necessary). Please call NCPG at 6354 8154 if you do not have a Singpass or require further assistance. 

2. You will need to contact the appointed agency to arrange for an appointment after three working days.

3. You will need to attend all your appointment(s) at the referred agency.

4. Upon completion of the assessment, you will be advised on the effective date of the revocation by NCPG.

Exclusion by Law

What is Exclusion by Law?
 
NCPG is empowered through the Casino Control Act, Private Lotteries Act and Remote Gambling Act to safeguard individuals from potential harms of gambling.
 
Under these circumstances,
  • receiving any Government financial assistance such as ComCare Long Term (Public Assistance), Medium Term or Short Term Assistance;
  • living in subsidised rental flats and have 6 months or more of HDB rental arrears;
  • receiving legal aid under the Legal Aid Bureau; or
  • undischarged bankrupt,
 
individuals will not be able to:
  • enter the local casinos;
  • enter Jackpot machine rooms operated by private clubs in Singapore; or
  • open or hold an online betting account with Singapore Pools

 

This is an automatic process and no application or revocation is required.

If you require an exemption due to work purpose, you may email us at admin@ncpg.org.sg

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Consolidated Casino Self-Exclusion

This e-Service is to facilitate group application of casino Self-Exclusion. Organisations with a Corppass account may, with the consent of their employees, members, or other individuals associated with the organisation, apply for a casino Self-Exclusion.

 

  1. To begin, organisations must first assign the e-Service "Casino Self Exclusion System" to their Authorised Personnel at the Corppass website.
  2. Download the  Consolidated Application Form and proceed to get the Name, NRIC/FIN & Passport Number and Signature of the applicants of the Self-Exclusion.
  3. Authorised Personnel to login with their Singpass here and upload the Consolidated Application Form in PDF or JPG format.

For help on assigning e-Services to your authorised users, please visit the Corppass website and refer to  User Guide under Help.

 

Casino Self-Exclusion for Foreign Domestic Workers (FDW)

Employers may assist their FDWs to apply for a Self-Exclusion upon their request. This e-Service requires the employer to have a Singpass for the application. The Self-Exclusion takes effect immediately upon submission.

Please print and retain a signed copy of the application form for verification if requested by the NCPG. Please click here to proceed.

 

Please note that applying for the self-exclusion without the consent of the person to be excluded is an offence. The Self-Exclusion takes immediate effect upon the submission online. If an individual enters or remains in the casino premises after the individual's Self-Exclusion has taken effect, all winnings paid or payable to the individual will be forfeited under Section 128 of the Casino Control Act 2006.

I Want to Revoke My Family Exclusion Order

​If the Family Exclusion Order has been imposed for 1 year or more, you may call 6354 8154 to initiate your application to revoke it.

 
Note: All applicants for revocation of Family Exclusion Order ("FEO") must attend a hearing. The revocation application will be subject to the final decision of a Committee of NCPG Council members.​
​​

Please refer  here for the procedure.​​​​​​​

I Want to Exclude a Family Member

​Family members can apply to exclude a gambler in their family from the casinos if they are affected by their gambling (eg. financial problems, relationship issues).

Who can make this application?

  • Spouses
  • Children, including adoptive/step-children
  • Parents, including adoptive/step-parents
  • Siblings, including adoptive, step, half-siblings
​​​ Please refer  here for the procedure.

 

NCPG may make a Provisional Family Exclusion Order to exclude the gambler from the casinos pending the outcome of the application, if the NCPG is satisfied that the Respondent has caused serious harm to his/her family members and further harm is imminent.​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​