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What is Self-Exclusion from Online Betting/Jackpot Machine Rooms

To protect yourself from getting addicted to online betting or jackpot machines, opt for self-exclusion from these venues/services:

Singapore Pools Pte Ltd (Horse Racing and Sports & Lottery Betting Accounts only) Jackpot Machine Rooms operated by Private Clubs


(Last updated Feb 2022) 

 
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I Want to Exclude Myself from Online Betting/Jackpot Machine Rooms (Singaporean/Permanent Resident)

Singapore Citizens and Permanent Residents may apply to exclude themselves from opening or maintaining a Singapore Pools Account or Jackpot Machine Rooms operated by Private Clubs in Singapore through a Self-Exclusion. Application is free. 

Apply with Singpass

Please login with your Singpass here or scan the following QR code to proceed with your application.

Note: Your Self-Exclusion from remote betting account or Jackpot Machine Rooms takes effect immediately upon submission.

Unable to Apply with Singpass

Not an existing Singpass holder: To register for a Singpass, please visit www.singpass.gov.sg for instructions or call 6335 3533 for help.

Existing Singpass holder: Please call 6354 8154 for assistance with your application. An appointment may be given to you to visit NCPG for the application if the issue is not resolved.

You may also visit the Public Service Centre at Our Tampines Hub for assistance.

Apply In person:

Call 6354 8154 to make an appointment to apply in person at NCPG.

I Want to Exclude Myself from Online Betting/Jackpot Machine Rooms (Foreigner)

Foreigners may apply to exclude themselves from opening or maintaining a Singapore Pools Account or Jackpot Machine Rooms operated by Private Clubs in Singapore through a Self-Exclusion. Application is free.

Apply with Singpass

Please login with your Singpass here or scan the following QR code to proceed with your application.

Note: Your Self-Exclusion from remote betting account or Jackpot Machine Rooms takes effect immediately upon submission.

Unable to Apply with Singpass

Not an existing Singpass holder: To register for a Singpass, please visit www.singpass.gov.sg for instructions or call 6335 3533 for help.

Existing Singpass holder: Please call 6354 8154 for assistance with your application. An appointment may be given to you to visit NCPG for the application if the issue is not resolved.

You may also visit the Public Service Centre at Our Tampines Hub for assistance.

Apply In person:

Call 6354 8154 to make an appointment to apply in person at NCPG.

I Want to Revoke My Self-Exclusion from Online Betting/Jackpot Machine Rooms (Foreigner)

Self-Exclusion remains active until it is revoked. The revocation of Self-Exclusion after one year is not automatic.​

Steps to Revoke

1. Please click here or scan the QR code to apply for the revocation. Online submission requires you to have a Singpass.

2. If you do not have a Singpass and require assistance on how to register for a Singpass or reset your Singpass, you may refer to the Singpass website at www.Singpass.gov.sg or contact the Singpass hotline at 6335 3533 for assistance.

3. Please call NCPG at 6354 8154 if you require further assistance.​​

I Want to Revoke My Self-Exclusion from Online Betting/Jackpot Machine Rooms (Singaporean/Permanent Resident)

Self-Exclusion remains active until it is revoked. The revocation of Self-Exclusion after one year is not automatic.​

Steps to Revoke

1. Please click here or scan the QR code to apply for the revocation. Online submission requires you to have a Singpass.

2. If you do not have a Singpass and require assistance on how to register for a Singpass or reset your Singpass, you may refer to the Singpass website at www.Singpass.gov.sg or contact the Singpass hotline at 6335 3533 for assistance.

3. NCPG officer will contact you within 3 working days to arrange for an interview upon your application. You will be advised on the effective date of the revocation upon completion of the interview.

4. Please call NCPG at 6354 8154 if you require further assistance.​​

Can I bar my Family Member from Online Betting / Jackpot Machine Rooms

If you have a family member who may have a gambling problem, you can encourage them to apply for Self-Exclusion.​

You may also consider applying for a  Family Exclusion Order.

From 1 May 2018, all individuals who have a Family Exclusion Order will be excluded from entering the local casinos and all jackpot machine rooms operated by private clubs in Singapore, as well as from opening/maintaining a Betting Account with Singapore Pools.