Government officials will NEVER ask you to transfer money or disclose bank log-in details over a phone call. Call the 24/7 ScamShield Helpline at 1799 if you are unsure if something is a scam.

The NCPG e-Services portal will be temporarily unavailable from 1 July 2025 (Tuesday), 11pm to 2 July 2025 (Wednesday) 4am. We apologise for any inconvenience caused and appreciate your patience during this period.

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How to find help for problem gambling?

How to find help for problem gambling?

Help services available

National Problem Gambling Helpline 1800-6-668-668: Call here for help and advice if you or your loved one has a gambling problem. 

Note: Airtime charges apply for mobile calls to 1800 service lines.

National Problem Gambling Webchat: Click here to chat with our counsellors online.

Counselling: Social service agencies offering help services like individual/group counselling, debt management, social assistance and support groups are available here.

Voluntary Visit Limit or a Self-Exclusion: If you suspect that you may have a gambling problem, apply to limit or stop your access to gambling facilities here.

Family Visit Limit or a Family Exclusion Order: If your family member has caused financial or emotional distress to the well-being of the family due to their gambling behaviour, apply to limit or stop their access to gambling facilities here.