The NCPG Visit Limit e-Services will not be available on 24 March 2023 (Friday) from 12am to 3am. We appreciate your patience and apologise for any inconvenience caused.

Revoke Family Exclusion Order

Revoke Family Exclusion Order

Individuals may apply to revoke their Family Exclusion Order after being on the safeguard for at least one year and when there is a substantial change to the relevant circumstances since the order was made. The Family Exclusion Order will remain in force until it is revoked successfully.


Who can apply?

  • Respondent (i.e., the excluded person)
  • Immediate Family Members* of Respondent

*Family members must be at least 21 years old, and include spouse, children, parents, and siblings.


How do I apply?

Please log in with your Singpass to proceed with your Family Exclusion Order Revocation application.

If you require assistance on how to submit your application, you may contact NCPG at 6354 8154.


What information do I need to provide?

The Respondent should get ready the following documents to upload during the application:

  • Credit Bureau Singapore Report
  • Personal Bureau Individual Credit Report
  • Latest Bank Statements
  • Latest Pay Slips
  • Income Tax Notice of Assessment or Documents evidencing Income

Please ensure that the documents uploaded are in JPEG, JPG, PNG or PDF format and not exceeding 2 MB each.

How do I obtain my Credit Bureau Singapore Report?

When making the application,  the Respondent may request for a copy of the Credit Bureau Singapore report. The steps to obtain the report are as follows:

Step 1: Go to Credit Bureau Singapore website.

Step 2: On the banner, please select "Report Submission to HDB/NCPG".

Step 3: Under the NCPG logo, please select "Submit Report" and log in using your SingPass. 

Step 4: Enter access code and submit the form. With the access code, you will not be charged for the credit report.

What happens after I submit the application?

  • Respondent will be required to make an appointment for a harm assessment at NCPG’s appointed agency, Resilienz Clinic.
  • Family Exclusion Order Applicant / family members of the Respondent in NCPG’s record will be contacted by the counsellor to gather more information about the Respondent and changes in circumstances.
  • Additionally, if the application is made by the Respondent, the Council will need to give permission before the application can proceed to the next stage.


What happens after the interviews and assessments are completed?

If the Council grants permission for the application to be made, or if an application is made by a supportive family member, a hearing will be scheduled to hear the affected parties.


How long does it take for the NCPG to decide if the Family Exclusion Order can be revoked?

The duration depends on how soon the revocation procedures are completed. Most applications take about 6 months to complete.