Government officials will NEVER ask you to transfer money or disclose bank log-in details over a phone call. Call the 24/7 ScamShield Helpline at 1799 if you are unsure if something is a scam.

The NCPG e-Services portal will be temporarily unavailable on 23 October 2025 (Thursday), 12am to 8am. We apologise for any inconvenience caused and appreciate your patience during this period.

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National Problem Gambling Helpline and WebChat

National Problem Gambling Helpline and WebChat

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  • Available daily from 8am to 11pm.
  • Manned by trained para-counsellors.
  • Callers and users can choose to remain anonymous.
  • All information shared will be kept confidential.
  • Airtime charges apply for mobile calls to 1800 service lines.