Government officials will NEVER ask you to transfer money or disclose bank log-in details over a phone call. Call the 24/7 ScamShield Helpline at 1799 if you are unsure if something is a scam.

Does someone you know need help?

Does Someone You Know Need Help?

  1. Check if he/she is agreeable to seek professional help.
  2. If the individual is agreeable to seek help, you may:
    • Assist him/her to make an appointment at our appointed agency, The Resilienz Clinic @ Novena Medical Centre with his/her consent. Information needed include name, NRIC and contact details.

      •  

      The Resilienz Clinic

      Address: 10 Sinaran Drive, #10-03 Novena Medical Centre Singapore 307506

      Tel: 6397 7300

      Email: appointment@resilienz.com.sg

      Website: https://resilienz.com.sg/

      Operating Hours:

      • Mon-Fri (9am – 5.30pm)
      • Sat (9am – 12.30pm)
       

       

    • ​Encourage him /her ​to speak with our Helpline counsellors at 1800-6-668-668 or webchat via our website, if he/she wishes to remain anonymous​​ (Airtime charges apply for mobile calls to 1800 service lines)
    • Direct him/her to the NCPG website to understand the available help resources, and encourage him/her to take the first step by engaging with his/her preferred agency

     

  3. Alternatively, you may also seek advice on how to help the individual by contacting our Helpline or webchat.