Government officials will NEVER ask you to transfer money or disclose bank log-in details over a phone call. Call the 24/7 ScamShield Helpline at 1799 if you are unsure if something is a scam.

The NCPG e-Services portal will be temporarily unavailable from 1 July 2025 (Tuesday), 11pm to 2 July 2025 (Wednesday) 4am. We apologise for any inconvenience caused and appreciate your patience during this period.

Does someone you know need help?

Does Someone You Know Need Help?

  1. Check if he/she is agreeable to seek professional help.
  2. If the individual is agreeable to seek help, you may:
    • Assist him/her to make an appointment at our appointed agency, The Resilienz Clinic @ Novena Medical Centre with his/her consent. Information needed include name, NRIC and contact details.

      •  

      The Resilienz Clinic

      Address: 10 Sinaran Drive, #10-03 Novena Medical Centre Singapore 307506

      Tel: 6397 7300

      Email: appointment@resilienz.com.sg

      Website: https://resilienz.com.sg/

      Operating Hours:

      • Mon-Fri (9am – 5.30pm)
      • Sat (9am – 12.30pm)
       

       

    • ​Encourage him /her ​to speak with our Helpline counsellors at 1800-6-668-668 or webchat via our website, if he/she wishes to remain anonymous​​ (Airtime charges apply for mobile calls to 1800 service lines)
    • Direct him/her to the NCPG website to understand the available help resources, and encourage him/her to take the first step by engaging with his/her preferred agency

     

  3. Alternatively, you may also seek advice on how to help the individual by contacting our Helpline or webchat.