Government officials will NEVER ask you to transfer money or disclose bank log-in details over a phone call. Call the 24/7 ScamShield Helpline at 1799 if you are unsure if something is a scam.

The NCPG e-Services portal will be temporarily unavailable from 1 July 2025 (Tuesday), 11pm to 2 July 2025 (Wednesday) 4am. We apologise for any inconvenience caused and appreciate your patience during this period.

Submit Credit Reports

Submit Credit Reports

Steps to obtain the Credit Bureau Singapore (CBS) Report:

  1. Go to Credit Bureau Singapore website.
  2. On the banner, please select “Report Submission to HDB/NCPG”.
  3. Under the NCPG logo, please select “Submit Report” and log in with your Singpass.
  4. Enter the access code (provided by NCPG in the SMS/email notification) and submit the form. With the access code, you will not be charged for the credit report.
  5. With your consent, NCPG will automatically receive a copy of your credit report and you get to keep a copy as well. You will not be required to separately upload or send a copy of the report to us.

 

Steps to obtain the Personal Bureau Individual (PBI) Report:

  1. Please contact NCPG at 6354 8154 or email admin@ncpg.org.sg for a copy of the application form.